Catering & Takeout
Common Questions
The things people ask us most, answered here so you do not have to wait on an email. Anything we have missed, just ask.
How Garvin Works
A small team, one pitmaster, and everything smoked in-house.How do you smoke it?
Everything is cooked over real wood by our pitmaster, in batches our team can stand behind. No shortcuts.
What is in a package?
Three of them, each a set number of meats and sides you pick from a list. The Essential starts at $29 a person, The Backyard Favorite at $39, and The Works at $49. Package pricing is for 20 or more guests.
Everything is on the catering page, meat by meat and side by side.
When can I get takeout?
Thursday, Friday and Saturday from noon, while quantities last. We are at 1138 Clapp Lane in Manotick, on the south side of Ottawa.
How much notice do you need?
Notice requirements vary depending on the number of guests, menu selections, and service level. Semi-service and larger catered events typically require additional lead time. If you're planning a last-minute event, contact us and we'll do our best to accommodate your request.
Catering
Weddings, milestones, corporate, backyardHow much food should I order?
Our rule of thumb is about 8 oz of cooked meat per person, split across the meats you choose. Adding sandwich or taco fixings? Plan closer to 6 oz. Big eaters or lots of little kids, we adjust either way.
The catering page has a portion guide from 6 to 12 oz a person, and the catering form asks how much meat per person you want, so your quote starts from the right amount. Not sure is a fine answer: we will help you choose.
Can I change what is in a package?
Every menu is fully customizable. You can swap any item in any package for an additional cost, which is why our prices say “starting at”.
What if I do not want a package?
Build your own. Pick your meats and sides à la carte, or tell us what you are imagining and we will put something together. Share your vision, and leave the rest to us.
How do you serve it?
Four ways. Pickup, no fee, everything hot and ready to go. Delivery, with a fee based on your address. Delivery + Setup, delivered and set up for you, fee based on address. Or Semi-Service, where our team sets up, serves your guests buffet-style and handles the cleanup, with a fee based on your guest count and the services you want.
Service options are subject to availability, so tell us your date early.
How does delivery work?
We charge a flat delivery fee for orders within approximately 15 km of our shop. For locations beyond that radius, delivery fees are based on travel distance and the required logistics for your order.
We regularly cater events throughout Ottawa and the surrounding area and are generally able to travel up to 75 km from our shop. Delivery availability is subject to scheduling, staffing, and event timing, so the earlier you contact us, the more likely we are to be able to accommodate your request.
Any delivery or travel fees will be clearly outlined in your quote before booking, and for longer-distance deliveries we may provide reheating recommendations to help ensure food arrives and is enjoyed at its best.
If you would like our team to carry-in and/or set up the food, additional fees apply.
Can you work around dietary restrictions?
Since we make everything in-house, we can accommodate all dietary restrictions. From celiac to vegan, we have got you covered. All of our meats and sauces are gluten-free.
Tell us on the inquiry form and we will build around it.
How do I get a quote?
Fill out the form on the catering page. Tell us your date, your headcount and roughly what you are imagining, and we will come back with a menu and a quote built for your event. No guessing how much food you need.
Booking & Cancellation Policy
A non-refundable deposit of 50% is required to secure all standard catering bookings. The remaining balance is due no later than the day before the event.
We understand that plans can change. If your event is cancelled more than 10 days before the event date, we will gladly apply your deposit as a credit toward a future catering order or rescheduled event.
Cancellations made within 10 days of the event may result in the deposit being retained, in whole or in part, to cover costs already incurred, including food purchases, staffing commitments, preparation, and administrative expenses. We are committed to being fair and reasonable and will consider each situation individually.
For large-scale events requiring a signed contract, payment schedules, cancellation terms, and refund provisions will be outlined in the event agreement and will supersede this policy.
What if my guest count changes?
The deadline for guest count changes depends on the size and complexity of your event. Your final guest count deadline will always be provided in your booking confirmation details.
Takeout
Thu–Sat, noon until sold outCan I eat there?
Yes. We have indoor seating, so you are welcome to eat with us instead of taking it home.
Should I pre-order?
Pre-orders are recommended and walk-ins are always welcome. Pre-ordering is the only way to know for certain that what you want will be there when you arrive. Use the pre-order form, or email us at orders@garvinbarbecue.ca.
Why do you sell out?
That is the trade, and we make it on purpose. Everything is smoked in small batches, so when a meat is gone for the day it is gone. By focusing on limited quantities, our team can deliver the quality, consistency and flavour we are known for.
Is your food gluten-free?
All of our meats and sauces are gluten-free. For anything else, since we make everything in-house, we can accommodate all dietary restrictions. Talk to us about yours.
Do you deliver takeout?
Takeout is pickup only. Delivery is available on catering orders, with a fee based on your address.
I want something that is not on the takeout menu
Our catering menu is bigger than the takeout board, and it includes things we do not put out on a takeout day. Start with the packages on the catering page and we will build from there.
Still stuck? Email us at orders@garvinbarbecue.ca and we will get back to you. If it is about an event, the catering form is faster, because it tells us everything we need in one go.